Dozens of Doctors and Nurses Repeated this Secret Advice to Me—Word for Word
I survived cardiac arrest in January 2018. Full disclosure: I survived a health insurance denial in January 2018.
I’ve previously shared how I had cardiac arrest after my usual run one January. I wasn’t breathing for 11 minutes, and that’s just the first time around. I’ve been asked about my lifestyle numerous times by doctors and nurses.
Did I smoke? No.
Take drugs? No.
Have high blood pressure? No.
Drink alcohol? No.
Eat healthy? Yes.
Exercise? Yes, I’m a runner.
They said it’s shocking that I had cardiac arrest.
What led up to that day is equally shocking. What happened after is beyond words.
Across America, more people have become aware how health insurance companies routinely deny coverage for their policy holders. These aren’t rare instances, it’s part of their system to put profit over patients.
Important note: policy holders are also patients.
Here’s the advice
“I don’t believe in lying, but the healthcare system is corrupt. The next time you have a concern about your heart, don’t wait for an authorization from your health insurance company. You will die waiting.
Instead, when you have a free day, go to the best Emergency Department near you. Walk in and say, ‘I’ve had pressure in my chest for two weeks, and it’s severe. Now, that pain is radiating in my jaw and down my left arm.’
You will get the medical attention you need and deserve.”
So health insurance companies are denying—sometimes lifesaving—care to patients. On top of fighting sickness and disease, patients have to battle their health insurance companies. These are the companies that claim to be your partner in health.
If this didn’t happen to me, I wouldn’t believe it. One of my doctors ordered a test. To be clear, this was after I survived cardiac arrest. I already had over three years of documented medical conditions, such as anoxic brain injury, cognitive impairment, movement disorders, communication disorders and other neurological disorders. My health insurance company paid for most of these claims after a fight, so it was aware of the magnitude of my health conditions.
After my doctor ordered the test, I received a denial letter from my health insurance company. The denial letter started with, “…because you do not have any serious health conditions…” Really? I called a rep assigned to me at the health insurance company. To say I was angry is an understatement. I asked if cardiac arrest didn’t qualify as a “serious health condition,” what did, decapitation?
Doctors and nurses in different hospital systems and practices gave me the same advice. Each person was sure to share it when no other people were in the room—just me and the provider.
Here’s the advice: “I don’t believe in lying, but the healthcare system is corrupt. The next time you have a concern about your heart, don’t wait for an authorization from your health insurance company. You will die waiting. Instead, when you have a free day, go to the best Emergency Department near you. Walk in and say, ‘I’ve had pressure in my chest for two weeks, and it’s severe. Now, that pain is radiating in my jaw and down my left arm.’ You will get the medical attention you need and deserve.”
Is that what it takes to get medical care?
It’s conservative to say I’ve heard that advice dozens and dozens of times with little variation.
I know how health insurance companies operate. You know it. Doctors know it. Doctors have their workloads multiplied because they have to justify every test they order and every pill they prescribe. Patients are the ones who suffer delayed healthcare, which results in poor healthcare, because of it.
I was taken by ambulance to the emergency department cath lab (cardiac catheterization laboratory) the day I had cardiac arrest. So I appreciate people going to urgent care for a sprained ankle rather than clogging up the emergency department. Every second counts when your heart just stopped. Yet, our current healthcare system leaves many people with little choice but to go to the emergency department and do their best acting job when they need care.
To be transparent, I had to work through quite a bit of anger in my own health journey. Anger isn’t healthy, and it doesn’t help anyone. Anger alone doesn’t bring change.
If you have a serious health concern, my suggestion is to do whatever you need to do so you can live. I also suggest you fight back. It is not impossible to win against your health insurance company. That’s what they want you to believe. Your health insurance company is hoping to wear you out. Don’t let that happen. Your life may depend on it.
